On-site Coaching to Grow your Dream Practice
Exclusive Training covering all Facets of Dental Practice Operations
Transform Your Practice
"Personalized Guidance for Unmatched Success"
Learn the formula to building your dream practice:
Our Module Onsite Coaching is designed to help you and your dental practice achieve excellence. With hands-on guidance and tailored strategies, we provide the tools and insights you need to thrive. Here are some key benefits:
- Personalized Coaching: Our experienced coaches work closely with your team, providing customized solutions that meet your unique needs.
- Practical Training: Get hands-on experience with real-time feedback. Our coaches are there to guide you through every step.
- Team Empowerment: Boost your team's confidence and skills, leading to improved efficiency and patient care.
- Immediate Implementation: Our onsite approach allows for immediate application of strategies and techniques, ensuring quick results.
- Enhanced Patient Experience: Learn best practices that enhance patient satisfaction and loyalty.
- Increased Profitability: Optimize your operations and increase your practice's profitability through proven methods.
- Comprehensive Support: From clinical skills to business management, we cover all aspects of your practice.
Ready to Elevate Your Practice?
Take the first step towards a thriving dental practice. Our Onsite Coaching Modules is your pathway to success.
ENROLL NOW
MODULE 1
Strategic Scheduling
- Increase Production
- Effective & Efficient Patient Flow
- Creating Scheduling & Production Goals
MODULE 2
Optimizing the Patient Experience
- Effective Patient Check In/Out
- Emergency, New Patient & Recall Management
MODULE 3
Reducing No Show's & Cancellations
The secret to building a strong practice is to stop trading your time and schedule for patients cancelling or not respecting your time with a no show.
- Confirmation systems
- Patient Communication
MODULE 4
Effective Recall Systems
For many, the goal is to have a recall of 95% or less.
- Pre-booking vs. Reminder Systems
- Communicating the “Value” of the Recall appointment
- Tracking patient appointment history, why it matters
- A Hygiene Coordinator - does your practice need one?
- The pitfalls in Scheduling for Insurance Coverage vs. Patient Needs
MODULE 5
Effective Team Communication
- Team Meetings
- The “Morning Huddle”
- Developing Standard Operating Procedures
MODULE 6
Team Development - Five Behaviors Program
- Teamwork Re-Imagined
- Focus on Collective Results
- Increase productivity and rise together as a practice
MODULE 7
Understanding the Insurance Billing Process
- Common Insurance Terms & Clauses every team must know
- What you need to know about AI Processing
- Ignorance is not a Hall Pass: Know what you are billing
MODULE 8
Insurance Processing
- Insurance Verification simplified
- Coordination of Benefits
- Narrative bs. Notes – What does the Insurance want?
MODULE 9
Insurance & Patient Collections
- Best practices for posting Insurance Payments
- Claim follow-up – falling through the cracks
- Incorrect Insurance Adjustments
- Master the Appeals Process
- Patient Credits – Establishing, tracking and communication patient credits
MODULE 10
Navigating your Insurance Network
- Network Contracts
- Common Terms & Clauses
- Avoiding Costly Mistakes
- Renegotiating your Contract
MODULE 11
Case Presentation
- Treatment Options
- Technology to Increase your Case Acceptance
- 20/20/20 Rule
MODULE 12
Implementing a Soft Tissue Management (STM) System
- Perio staging & grading
- Complete Perio Charting
- Charting Notes
MODULE 13
Infection Control Protocol
- OSHA & HIPPA Education
- Sterilization
- Waterline, Cross-Contamination & Infection control
MODULE 14
Time Management & Treatment Planning
- 20/20/20 Rule
- Identify bottleneck points in the schedule
- Identify how information will be relayed
- Identify how to prioritize treatment within the plan
- Identify verbiage to utilize when presenting treatment plans to patients & more
MODULE 15
EagleSoft Training
- Patient Module
- Transaction/Billing Module
- Reporting
- Scheduler
NICE TO MEET YOU
I'm Phil Cole
I founded KLAS Solutions with a mission to empower dental practices to achieve their full potential. With over 24 years of experience in the dental industry and a passion for coaching & mentoring, Phil created KLAS to provide dentists with the knowledge, assistance, and solutions they need to build their dream practices. Named after the four most important women in his life—his wife Shelly and his daughters Kaitlyn, Laura, and Aubrey—KLAS Solutions embodies the values of family, fairness, and success.
We Want to Help You Create Your Dream Practice!
I have known Phil for close to 20 years. He has been a part of my practice since the beginning. My success is an absolute reflection on Phil and KLAS Solutions. I have never met anyone in this business so dedicated to his clients and their well being. I trust Phil’s judgement and expertise over anyone else in this field. If you are looking for a true professional to propel you to the next level Phil and KLAS solutions are the choice for you.
- Matt Ward
We have been very pleased. We work primarily with Tera, and Ryan regarding business management and team leadership respectively. Putting two different office cultures together presented a significant challenge, and Klas helped provide structure and order. This is not a cookie cutter plan. They are flexible for how each office wants to practice, and what goals they want to achieve. We needed some assistance with systems regarding AR, scheduling, etc., and they were able to help us clean that up while still allowing the team to not feel judged. In fact, my team looks forward to when they come to get refinement of goals and process. I would highly recommend.
- Robert Stevenson
Our practice has greatly benefitted from the work of KLAS Solutions in many different ways the past 2-3 years. We have worked intimately with their coaching team, developing systems to get (and keep!) our practice running efficiently and smoothly. After my sister and I had both joined my father's practice, KLAS Solutions also helped us transition the ownership of the office. Their experience in transitions was extremely helpful, but the thing I value the most about all of my time with KLAS so far has been their family-focused, patient-centered, direction and care.
I would recommend KLAS Solutions to any dental practice. You don't need to feel like you're "falling behind" as a practice to elicit their help. They will make a great dental practice an even better one!