Custom Coaching

Running a dental practice has never been more challenging. Phones are ringing, staff need to be managed and fires put out.  You likely spend hours each day focused on business, staffing or operational issues and carry all the pressures and responsibilities of these administrative functions.  Patient care is negatively impacted...but we can help.

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Practice Health Assessments

Thorough review of your practice to determine strategy and areas of focus


Personalized Performance Plans

Customized coaching incorporating business, clinical, team & leadership review

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Comprehensive business vision and financial review including BEP & KPI's

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KPI Monitoring

Advanced business metric analysis to ensure operational efficiency and growth

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OSHA | GHS Training

Customized training and coaching to effectively meet compliance requirements

Practice Health Assessments

Practice Health Starting Point

Like your Comprehensive Oral Evaluation of a patient, an assessment provides a thorough exam and treatment plan for your business. It reviews all aspects of your practice and enables you to determine the areas that are working and the areas that could be enhanced.

Practice Strategy

From a business perspective, revenue is a must so you can pay your bills, offer team incentives and plan for retirement. Your assessment certainly looks at your production/collection and the industry norm and reviews where opportunity lies for your practice, it also looks at team dynamics, drama, teamwork, cohesiveness, roles and responsibilities, leadership, vision and future plans.

Your assessment will look at the following areas to better understand how your practice would benefit so you can make changes and have a strategic plan. Your assessment will include a customized program (no obligation) that will address your individual needs.

  • Discuss: the doctors’ personalized plan and vision for his/her practice. (Partnerships, associates, moving, building, retirement)
  • Review the Team Dynamics: do you have the right people in the right position and are they effective
  • Areas of enhancement: determined through confidential team interviews
  • Capacity: what if you could generate the same revenue in less hours, be more efficient, work smarter not harder. Maybe even take a vacation!
  • A review of your Patient base and Demographics: Are patients falling out of the system? New patients coming in, attrition and patient retention.
  • Marketing plan: what works for your practice? Do you have internal and external marketing?
  • Scheduling effectiveness: Doctor time/chair time. Why do you run late or have no lunch?
  • Financials: Including your ‘Accounts Receivable’, statements, billing, collecting co-pays up front, outstanding accounts, financial arrangements for patient treatment, effectiveness of PPO’s and insurance participation and adjustments.
  • Determine your break-even point: We review your Profit and Loss P&L and the amount of money you have to put in the bank to pay your expenses and take a draw.
  • Hygiene department review: Including hygiene production, individual $ per hour, hygiene protocols, your perio program and recare system to help retain patients and insure their care is paramount through regular intervals.
  • Treatment planning: Creating value so your patients see the benefits of moving forward and leave with all the information needed to make informed decisions and limit your liability by having signed documentation.
  • Assess the effectiveness of your clinical area: organization of operatories, lab cases, equipment, maintenance, technology plans, sterilization and computer effectiveness

You owe it to yourself to inspect all aspects of your practice so you can make informed decisions. We would love to share our combined 150 years of experience in the dental field so you can have the practice you want and deserve.

Personalized Performance Plan


KLAS Solutions dental practice performance plan program is a customized on-site coaching program for dentists and their teams.  

practice assessment will determine the areas of the practice that require enhancing, and depending on the practices’ individual strengths, deficiencies or limitations, you will have access to a ‘Business Coach’, a ‘Hygiene Coach’, a ‘Team & Leadership Coach’, and a ‘Clinical Assistant Coach’.

Your unique and customized program will incorporate each of these dental practice coaches over the course of 12-18 months with interwoven visits, so you and your team have full dental systems support from each of your coaches.  Your goals and vision are factored into each coach’s performance visit. By coming on-site, we work only with your team rather than you attend an off-site classroom with other teams from different practices who may not share your same vision. We find off-site coaching can be presented in general terms since you are only one of many styles of practices and teams in attendance. We work within your practice, with your team, your equipment and your computer, focused entirely on your specific goals. We can help your team in any area they are struggling and incorporate team building exercises throughout the program.

“Your goals and vision are factored into each coach’s Performance visit”

We are all aware that communication is paramount in every practice for the health of the business and the health of the patient. As professionals, we don’t have time for drama or miscommunication as our focus must be the patient.  We are in the health industry and our patients deserve to trust us and know they are getting our individual attention.  They are number one!

Performance is a process

Operating a dental practice doesn’t have to be difficult.  Our coaches have over 300 years of combined experience.  There isn’t a situation within your practice we cannot help you with! That is a promise.  Your Performance Program will cut to the chase and provide the action necessary to assist your dental practice in accomplishing all they set out to accomplish.  Your program is all-inclusive so there are no extra costs or surprises.   Don’t continue a ‘trial and error’ approach when it comes to your business.  Athletes get professional coaches, dieters get professional coaches; if you want to train your dog you can get a professional coach.  You do that, so you don’t waste time on trying to fix it yourself.  Get on the right course right away.  If you haven’t been able to make the changes you need to make, have run out of ideas or can’t get the team on the same page then fast track your practice’s success with a Performance Program.  Assess the situation, diagnose the problem, plan for enhancement, implement the change, then monitor and evaluate just as we would with our patients’ oral health.  Tap into our dental practice coach’s years of experience and do it with KLAS!

Focus Area #1: Business

Most dentists are operating at a mile a minute. Phones are ringing, staff need to be managed, and running a dental practice has never been more challenging. Too many dental practitioners try to do it all themselves. They spend hours each day focused on business, staffing or operational issues, and carry all the pressures and responsibilities of both the administrative functions and the patient care. 


Getting an Assessment

Before you can begin to overhaul your management, it’s essential to know what’s actually going on in your practice. A dental practice assessment doesn’t aim to point out what’s wrong, but to identify opportunities for growth as well as areas where you can improve either productivity, profitability, or both.

An expert business assessment by a dedicated dental business coach, examines your goals and vision for your practice in the short- and long-term. Our dental practice consultants will review your team’s dynamics and identify areas for enhancement through confidential interviews with your key employees. We’ll analyze your patient database and demographics, review your marketing plans, and look for new ways you can add value for your patients, and present you with a detailed report of your current scenario and pressing issues.

Devising a Business Strategy

After conducting the assessment, the mission of our dental practice consulting services is to help you devise a comprehensive business strategy. This is customized to address the individual needs of your practice, including:

  • planning for increased capacity,
  • extending your exposure in a particular target market, or
  • focusing on a specific service niche.

A qualified dental business coach with many years’ experience is available to advise you, keep you apprised of market trends and happenings in the industry, and to help you identify and optimize your most lucrative services. 

Developing Leadership Abilities

Many dentists are excellent practitioners, but fall short of having the strong leadership abilities required to manage a successful practice. No matter how good your chairside manner is, if you can’t motivate your staff to take ownership of their portfolios and deliver their very best patient-centric service, you’re unlikely to operate at maximum capacity.

With effective dental practice coaching services, mentored by a dedicated and experienced dental business coach, you can ensure all your senior employees get the instruction they need to improve their staff management capabilities. Better management enables you to attract more talented workers, and ultimately benefits both the practice and the patients. 


Training Your Staff

Just as you want (and deserve!) success in your career, so too do your employees want and deserve to be successful. Research shows dental practices can typically enhance their patients’ experiences and improve staff performance by upgrading their training programs. Whether you train your workers personally or make use of external instructors, our dental practice coaching will equip you to make the most of your employees’ strengths and abilities. 


Measuring Results

Knowing how well your practice performs against your objectives is critical for future improvement, but many dental practitioners don’t have measurement criteria in place. Our dental practice consultants are knowledgeable in this area, and will help you develop metrics by which to gauge your practice’s performance. With regular data available, you’ll be able to make informed decisions about your patients, your services and your operations that will increase the success of your business.

We are referred to by our clients as one of the best dental consulting firms in the country, with a dedicated and experienced team of professional dental practice consultants. We welcome you to schedule a free appointment today to identify your practice’s critical business needs and determine whether dental business coaching or dental business consulting services will be the right choice for you.

Focus Area #2: Hygiene\Clinical

What are the most important characteristics of an excellent dental assistant?

A competent Dental Assistant can greatly increase the efficiency of the dentist in the care that is being delivered and is considered an invaluable member of the dental team. They must have strong communication skills and enjoy working with their hands as well as their minds. The duties of a dental assistant are among the most comprehensive and varied in the dental office, performing many tasks, requiring both interpersonal and technical skills and sometimes all at the same time.

The dental assistant becomes a critical link between the patient and the dentist before, during, and after treatment. The dental assistant’s ability to anticipate the needs of the dentist in any procedure, and to act upon them promptly, is also an important factor, that allows the practice to increase its speed in treating patients, without compromising the quality of care effectively and efficiently.

4 key qualities of an EXCELLENT Dental Assistant are:

  • Well Organized : This is key to becoming a successful dental assistant. This is relatively easy to learn. Being organized will make everyday tasks at hand  become more efficient and effective with less stress. It is not easy to be a multi-tasker, however it is an essential quality to being an excellent Dental Assistant. KLAS SOLUTIONS has developed unique dental assistant training techniques to help train and assist in this area.
  • Social Skills : Dental Assistants need to be comfortable speaking face to face with every patient throughout the day. Educating the patient on their oral health needs is essential to patient care. Being personable and delivering information in an educated manner, to sometimes anxious patients, is a very important quality that relates to the success of case acceptance.
  • Attention to Detail : This would include focusing on the presence of your work-space, proper documentation, maintaining the sterilization area and equipment, setting up treatment rooms for daily procedures and making sure they are completely set up properly. Nothing is more frustrating to a Doctor than sitting down to start a procedure and… No hand-piece. Proper dental assistant training will help you plan ahead so that you can succeed in your role. When we are prepared for a procedure that procedure will move along smoothly.
  • Professional Approach : The goal is to deliver a WOW” experience to all our patients at every visit. When that approach is instituted by the practice, we all win. When a practice embraces professionalism, the perceived value by the patient is, “I received a WOW experience. ” This experience starts from the exact moment in which we greet our patient to the treatment room, to the moment we escort the patient to the administrative team. A patient is judging how this process is handled. It can either leave your patient with the thought of how organized and smooth it all went or… wondering if we really know what we are doing. Our dental assistant training is always on site in order that we can clearly understand the practice flow. KLAS Solutions dental coaches will provide the skills and systems to have an effective/efficient assistant program.

Dental Assistants have varied responsibilities and are paramount on the success of the doctor and the office.  We want assistants to love their profession.  Our dental assistant training increases their knowledge through education, hands on experience and involvement with a professional organization.

Hygiene Program

Your dental hygiene team is the heartbeat of your dental practice, and one of the most important services you offer patients. Investing in quality dental hygiene coaching for your dental team can make the difference between mediocre and exceptional perio programs.

At KLAS Solutions, our goal is that no patient with gum disease is ever left behind, and achieving this requires the teams of the best hygiene systems in Michigan to develop additional skills beyond their ability to deliver tooth cleaning.


The Hygienist-Patient Relationship

The relationship between a dental hygienist and their patient is an intimate one. Patients may see their hygienist just a few times each year, but the relationship is built on trust. Multiple studies exist that verify the importance of dental/patient relationships, and while most focus on chairside manner, a number of these also highlight the importance of communication. With expert dental hygiene coaching, your hygienists can learn to make eye contact, take a personal interest, and provide a warm and welcoming environment for each patient.

Increasing Case Acceptance

Dental hygiene coaching will empower your dental team to increase treatment plans and case acceptance, by training them to :

  • Present a routine, six-point periodontal probing to the patient, and emphasize the importance of this step;
  • Introduce the use of cutting-edge technology and therapeutic treatments such as Arestin, the use of intra-oral cameras, and oral ID;
  • Guide patients to make independent health decisions, without basing their dental health solely on their dental insurance benefits.

By attending our hygiene programs, to enhance your hygiene systems in Michigan, or inviting us to your practice location to train your team, your patients will be better able to understand their risks for periodontal disease and its relationship to overall systemic health. By establishing consistent and effective communication protocols with patients, you can ensure patents have the confidence, trust and motivation to accept recommended treatments.

Presenting a United Front

Training in the methods of effective perio programs enables your hygienists to play a vital role in case presentation and acceptance. Hygienists are adequately qualified to pre-diagnose decay, spot signs of periodontal disease and failing restorations, and recommend other interventions like sleep apnea treatments and cosmetic dentistry.

In addition to generating their own work, hygienists can play a vital role in filling the dentist’s schedule with high-level care. Active co-diagnosis for perio and restorative procedures make a dentist’s job easier and less stressful, and allows the dentist to focus on a high level of client and clinical care.

We coach your team to “Prompt the Doctor” when he or she enters the room, and to report their conversation with the patient in the patient’s presence to encourage “Patient Overhear.” This presents a united front that promotes trust in your practice. Psychologists have proved that the more times a patient hears the results of his or her exam, the greater the chance that they will accept a proposed treatment plan.

Reasons to Implement Dental Hygiene Coaching

Your hygienists are expected to both provide excellent care, while at the same time generating a profit for the practice. The production from a well-run and competent hygiene department contributes enormously to the financial success of your dental office.

Some benefits of coaching include giving hygiene teams the confidence to :

  • Enhance their capabilities in perio-diagnosis, enrollment and hygiene systems in Michigan
  • Increase their role in the diagnosis and implementation of restorative and other supportive therapies
  • Develop their ability to keep patients active in recare.

Time management is an issue many hygienists struggle with, which can result in reduced productivity, running over on appointments and dismissing patients too early. Coaching will help your hygiene team to optimize their methods of working to ensure none of these occur.

Optimization of resources is another pain point for many perio programs, but by investing in coaching for your team you can both reduce operating costs and improve service delivery with better use of products.

Improving Your Returns

Dental practices that implement coaching for their perio programs typically enjoy a substantial increase in their monthly hygiene production. If you’re looking for more efficient hygiene-dentist exams, increased restorative treatment revenue, enhanced awareness and a commitment to improving your patients’ health through quality dental care, then this option is for you.

It’s not just your hygienists who benefit from dental hygiene coaching, either, but your entire team can improve their understanding of the etiology of periodontal diseases, personalized treatment options, the consequences of non-treatment, and patient values and motivation.

Get your entire team on the same page, improve their communication skills and foster common values around preventive and therapeutic hygiene care. Your hygiene team has the potential to be the backbone of your practice, building longstanding relationships with patients and helping them to say yes to treatments that will benefit them.

Generating Ongoing Improvements

Hygienists who recognize their employer is investing in them are far more likely to be engaged and motivated to continually improve their skills and performance. This results in increased revenue, improved patient health, more referrals, better time management, and less stress overall. A timely investment in dental hygiene coaching could pay big returns for the patients, the hygienists and your practice.

We deliver coaching services for hygiene systems in Michigan and other states in the U.S. To learn more about our programs, please contact us.  An example outline of one of our educational programs is shown below for your convenience.

Focus Area #3: Team & Leadership

Strong Leader’s ask for help when they need it

Effective leadership is essential to every dental practice. You don’t have to be born with leadership skills, however; with proper training you can learn to become an effective leader. After completing a comprehensive dental team and leadership program, you will be equipped to connect better with your patients as well as your own team.

What is Effective Leadership

Being an effective business leader is fundamental to the success of your practice! Achieving this requires you to have a clear vision for the future of the practice, based on guiding principles or core values. Often, it takes years of practice to gain the confidence and experience to lead by example, but many people fast-track the process through training methods, such as our dental team and leadership program.

Effective business leaders typically display a number of common personality traits, which include:

  • Self-awareness, which enables you to understand your own strengths and weaknesses.
  • Decisiveness, or the ability to make sound decisions quickly.
  • Fairness, with processes for handling internal issues in a way that’s equitable for everyone.
  • Enthusiasm, which inspires your team to follow your example.
  • Integrity, to earn the respect of your team without having to remind them of your seniority.

A strong leader typically has an open-door policy and encourages feedback from team members, to understand what works and what doesn’t and to capitalize on employees-led solutions. It’s also important to recognize those who do good work, and an effective leader creates an environment in which people have the chance to grow.

This empowers your team, creating an ownership mentality that responds better to leadership than it does to micro-management. Catching your team doing something “Right” contributes to a behavior change for team members wanting to do things “Right”.

Building a Strong Dental Practice Team

Building a strong and focused practice works best when employees all have a team mentality, which requires each person to fill a necessary role that contributes to the long-term goals of both the business and the individual. Communication, which is an essential element for achieving this, is comprised of words, body language and tone of voice. The words you choose, the movements you employ and the tone of voice you select can all contribute to miscommunications when interpreted by a listener.

Every team is an amalgamation of different, unique personalities, who are required to interact with each other regardless of strengths and weaknesses. During the dental team and leadership program, our coach will train your team to identify the different personalities within your practice, and provide support for the creation of a harmonious approach to team collaboration.

Training in Communication Skills

At KLAS Solutions, we teach two different personality profile systems. The reason for this is to enable you to work better with both patients and your team members, using a uniquely tailored approach for each audience. Our dental team and leadership program equips your entire team to confidently use these communication skills. This helps to promote :

A less conflicted environment that supports collaboration better
Reduced stress and increased motivation
Better cohesion within the practice.
For example, starting the day with an efficient morning “huddle” is an important communication strategy we recommend. This activitiy is a comprehensive assessment of the current patient group, during which your team assesses the patients scheduled for the day, reviews their health history, any outstanding balances, and reminders for family members overdue for hygiene services.

This ensures every team member approaches patient interactions with full knowledge of the agenda, and there should be no reason for any team member to ever have to say “nobody told me.” The training enhances the professionalism of your practice and improves the patients’ trust in your capabilities.

Monthly team meetings are a critical element for internal communication, but only if they are effective. If your meetings often risk becoming gripe sessions, our training modules can help you learn to structure your meetings in a way that enables the team to brainstorm solutions for the practice.

Become a better business by providing the leadership your team requires and helping them to shape their own future—and yours! Discover how KLAS Solutions offers a truly customized approach to managing a successful dental practice, and contact us for details of our dental team and leadership program.


Take the First Step

If you own a dental practice, you own a business which has a profit and loss statement and a bottom line. Money comes in and goes out, people get paid and people spend. Do you have a current business plan for your practice? If not, we can help. With an effective dental mentor program presented by experts, you can develop the skills you need to operate your practice like the business it is.

The Right Approach

Just as no two smiles are alike, so no two dental practices are alike, either. As your life and practice evolves, changes take place that affect the way you operate. This can leave voids that are left unattended, which creates unnecessary stress in your personal and business life.

The best way to combat this and to manage a successful practice is by following a business approach, something which most dentists are not trained for. In 2008, for example, we had an economic recession, and many doctors were concerned about the adjustments that were taking place in their practices.

By assessing your situation and compiling a customized business plan to serve as a roadmap for your practice, you can prepare yourself to overcome any challenges you experience.

Determining Your Vision

To create a customized business plan, it’s necessary to start by identifying your vision for the practice. This is a “big picture” view of what you want to achieve, and by when. Perhaps you want to generate a certain level of revenue within a specific period of time, or you want to grow the practice to a particular size in terms of the number of patients, staff and/or associates you have? Our dental mentor program will help you to break down what you want to try and accomplish, determine what your vision is, and give you the tools to achieve it.

Setting Goals

When you have outlined your vision for the practice, it’s time to develop the short- and long-term goals based on detailed and incremental plans that will help you to achieve it. Without clear goals that include timelines and benchmark criteria, you won’t be in a position to measure your progress and success.

These goals form the foundation of a business plan that outlines exactly what actions you need to take to move from one stage to the next in an orchestrated, intuitive fashion. During the dental mentor program, you’ll learn how to accomplish your practice goals, hold yourself accountable and measure your performance.

Developing a Business Plan

Developing a comprehensive business plan means identifying the actions you need to take to achieve your goals. It starts with compiling a list of your practice’s strengths, weaknesses, opportunities and threats, which gives you a bird’s eye view of what you can do now, and where you need to take additional steps. It requires you to address the emotional characteristics, the personal elements, as well as all business aspects of the products and services you offer. The plan should include:

An executive summary, which provides an overview of your vision and major goals, and how you intend to achieve these.
A description of who you are, the “personality” you want your practice to present, the products and services you offer currently, and any new offerings you plan to add in the foreseeable future.
Your marketing strategy, which includes characteristics of the audience you want to target for your practice and their locations, and your pricing methods.
Staffing strategies, including the number of people in your team and growth planned for the future.
Your operational details, such as premises, facilities and systems in use.
Financial forecasts, including cash flow forecasts, profit and loss, and growth projections.
Participating in our mentor program will enable you to understand and compile the information you need, and determine what steps you should take to progress from each stage of the plan to the next.

How the Dental Mentor Program Works

KLAS Solutions, with Phil Cole and our team of coaches, have been working with dentists for a combined 125-plus years. Through this unique program, we assist you in creating a customized business plan to accomplish your vision and goals. We assess all aspects of your practice and pay close attention to your needs to develop an effective business plan you can work with. We have the resources necessary to create a team of professionals that will support you throughout your career.

During the dental mentor program, you’ll discover essentials such as how to create a Break Even Point (BEP), as well as to monitor your numbers and Key Performance Indicators (KPI’s). If expansion is part of your vision, we will coach you as a third party.  By keeping your interests in mind, KLAS Solutions will assist you with your design and equipment needs.

Our experts will guide you through the decision-making process to see if your numbers support your loans and expenses, and guide you through your future retirement plans.  We want peace and security for you to live and achieve financial independence. After completing the program, you’ll walk away on your own terms, having gained the ability to practice because you want to, not because you have to.

Real-Life Examples

PPOs and DSOs have had a huge impact on the business of dentistry. Some of the questions dentists often ask that can be addressed through our dental mentor program include :

  • “How do I bring on an associate with all of the lower insurance fees?”
  • “How do I combat against the DSO companies?”
  • “I want to expand my practice, but I am not sure If can afford an associate.”
  • “Can my facility accommodate my growth plans?”
  • “I don’t know if I am ready for retirement.”

Some examples of doctors we are currently mentoring through this program are :

  • A holistic doctor wants to expand and transform their practice into a boutique style practice, but has major financial hurdles. We are mentoring them to create both personal and financial budgets, negotiate the lease and building options required for projected growth, and developing a leadership program that will enable the dentist to stay in control of a large set of goals.
  • A doctor wants to own multiple practices.  Through the program, we are empowering him to find the right practices to buy, set up systems for a multi-office ownership, develop leadership skills and implement suitable business systems.
  • A dentist with financial problems has a goal to become debt free. We are teaching him financial systems and best debt management practices to eliminate the debt and remain debt-free.
  • A dentist wants to sell his practice on his own, and we are mentoring him on the protocols to have in place to make the most amount of money on his sale.

Contact Us for more information about our dental mentor program, and learn how to create a customized business plan to achieve success—today and in the future.


OSHA - Audio Overview from KLAS Solutions' OSHA | GHS Trainer

Lisa Cairns

We understand OSHA, can become an overwhelming task, leaving you confused on where to begin. We also understand that it’s something that nobody looks forward to doing.  Therefore, if we can change that even a bit by sharing real life stories to keep our audience engaged and simplifying this process, then we all win.  We have used our experiences and our exposures to our advantage by educating safety of all of those just embarking into Dental or those who may not have taken OSHA as seriously as maybe we should have. We believe in making it as enjoyable as possible with motivational games and interactive demonstrations that can make participants pay close attention to instructions while a positive approach can turn these meetings into enjoyable times filled with proactive learning and many laughs. When we leave a training and hear, “That was not as painful as I thought. In fact, it was fun!” we all win!


All dental employers are mandated to provide a safe workplace to their employees.  OSHA compliance for a dental facility covers these principal aspects:

  • Blood-borne pathogen standard, dental infection control guidelines, medical waste storage/disposal protocol, and revised hazard communication standard under the new Globally Harmonized System (GHS).  You’ll gain an understanding of the basics of OSHA record-keeping and learn how to avoid the top 10 most common OSHA violations.
  • Compliance will vary for each company, but the one consistent factor is training on the Global Harmonization Standards. The goal of GHS is to better protect workers from hazardous chemicals. The U.S. Department of Labor’s Occupational Safety and Health Administration has revised its’ Hazard Communication Standard, aligning it with the United Nations’ global chemical labeling system. Effective by December 1, 2013.
  • OSHA’s implementation of the Global Harmonization Standard (GHS) is not something to ignore. The Hazard Communication Standard was created in 1983 and has gone relatively unchanged until recently. Becoming compliant is not an option. It’s the law!



OSHA requires companies to train on any hazards they may encounter. Buying a safety program off the internet or completing a basic training is not enough. Your company needs to develop, implement, and maintain an OSHA compliant program.


Our experienced Safety & Health Consultants will come onsite to update your company’s written programs and provide any necessary maintenance. If there have been any OSHA changes that apply to your company, our Safety & Health Consultant will take care of updating the programs to stay in compliance.


  •  Introduction to OSHA
  •  Blood-borne Pathogen Standard (29 CFR 1910.1030)
  •  Epidemiology
  •  Exposure Control Plan
  •  Housekeeping Procedures
  •  Standard Precautions
  •  Needlestick Safety and Prevention Act of 2001
  •  CDC’s Sterilization Procedures
  •  Chemical Hazard Communication Standard (29 CFR 1910.1200)
  •  Explanation of the Revised Hazard Communication Standard under the new Globally Harmonized System (GHS) including timeline
  •  Tuberculosis (Epidemiology and Exposure Control)
  •  Ionizing Radiation (29 CFR 1910.1096)
  •  Means of Egress (29 CFR 1910.36)
  •  Violence in the Workplace
  •  Emergency Action Plan (29 CFR 1910.38)
  •  Latex Allergy
  •  Ergonomics Exposure and Control in Dentistry
  •  Electrical Safety Standard (29 CFR 1910 Subpart S)
  •  Walking-Working Standard (29 CFR 1910 Subpart D)
  •  Fire Safety Standard (29 CRF 1910 Subpart L)
  •  Record Keeping Requirements (29 CFR 1910.1904)
  •  First Aid (29 CFR 1910.151)
  •  Sanitation Standard (29 CFR 1910.141)
  •  Flow Charts, Color Pictures, Key Information Insets, and much more…

Some of the mandatory requirements are included in this checklist below:

  • Federal OSHA posters (display state posters also if available)
  • Exposure Control Plan
  • Hazard Communication Plan
  • New-hire Training and Mandatory Annual Training
  • Hepatitis B vaccinations for employees
  • Medical disposal and retention of disposal documents
  • Inventory of Chemicals
  • Hazard Chemicals Labeling System
  • Fire Prevention Plan
  • Use of fire extinguishers
  • Smoke Alarm
  • Emergency Action Plan
  • Effective Workplace Violence Prevention Program


Employee Safety & Health

  • Safety Rules / Infection Control
  • Patient Handling
  • Material Handling
  • Fire & Safety & Emergency Evacuation Plan
  • First Aid instructions
  • Accident Reporting Procedure

GHS Hazard Communication Program

  • List of Hazardous Chemicals
  • Silver & Other Chemicals
  • Safety Data Sheets (MSDS/SDS)
  • Labeling
  • Training
  • GHS Standard

Exposure Control Plan

  • Personal Safety Training
  • Employee Work Hazard Plan
  • Personal Protective Equipment
  • Labeling Procedures
  • X-Ray & Radiation Precautions
  • Handling Sharps
  • Sterilization Spore Testing
  • Aid, Hepatitis B, TB guidelines

Needlestick & Exposure Plan Incident Protocol

  • Incident Checklist (Before/After)
  • Incident Documentation Forms
  • Collection of Blood: Employee and Source Individual
  • Consent Forms

Biomedical & Waste Plan

  • Bio-Medical Waste at Facility
  • Policy and Procedures
  • Storage
  • Labeling
  • Decontamination Protocol
  • Transport of BMW
  • Treatment of BMW
  • Patient Education

Blood Borne Pathogens Exposure Control Plan


  • Based on the exact excerpts from the Website

Expert Guidance Awaits

Our experienced team of coaches and consultants are ready to listen to you, help identify your pain points and take your practice to the next level. Start today. You will not regret it.